2/1/2024 0 Comments Monarch billiardsIf you notice specific damage to the product, please explain this in detail on the POD and contact us immediately. ![]() scratching, chipping, denting, etc.) please make sure you notate it on the POD (Proof of Delivery). When you receive the freight, if there is any sign of damage to the packaging (i.e. ![]() Product inspection - Please take photos of all delivery pallets. Re delivery can take up to a week depending on your location.Ģ. Please do not miss your scheduled delivery appointment. Fees resulting from re-delivery will be the sole responsibility of the customer. Delivery Appointment - scheduling a delivery appointment when the shipping carrier calls (usually 2-3 days in advance) at a time when you can be home to sign for the items within the carrier’s business hours. Customer is also responsible for the following steps.ġ. & Nixon Billiards tables will ship within 1-3 weeks. Shipping time may vary depending on product and line. Typically, there will be a four-hour time frame for the delivery and someone must be home for the item to be delivered. ![]() The freight company will notify you by phone to schedule a delivery date and time window. For heavier items, we strongly recommend you have the appropriate assistance available at the time of delivery. This means the freight company is not responsible for carrying the product into the building, unloading the package from the truck, or assembling your purchase. *SOME EXCLUSIONS APPLY FREIGHT SHIPMENTS:įreight shipments come with with curbside shipping.
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